Security Measures Taken by MParivahan to Protect User Data


mParivahan is a mobile app launched by the Ministry of Road Transport and Highways in India to provide a range of services related to road transport and vehicles. The app is designed to make the process of accessing and managing transport-related documents and services easier for users. With the increasing use of digital platforms for such services, it is important to ensure that user data is protected from potential security threats. Here are some of the security measures taken by mParivahan to protect user data:

  1. Secure login process: The mParivahan app has a secure login process that requires users to enter their registered mobile number and an OTP sent to their phone number. This ensures that only authorized users have access to the app.
  2. HTTPS encryption: The app uses HTTPS encryption to ensure that all data transmitted between the app and the server is secure and cannot be intercepted by unauthorized third parties.
  3. Tokenization of sensitive data: The app uses tokenization to store sensitive data such as Aadhaar card and driving license details. Tokenization is a process of replacing sensitive data with a unique token or reference number, which cannot be used to retrieve the original data. This ensures that even if the app’s database is compromised, the sensitive data cannot be accessed by unauthorized parties.
  4. Two-factor authentication: The app has a two-factor authentication process for certain services such as issuing a learner’s license. This ensures that only authorized users have access to the service.
  5. Regular security audits: The app undergoes regular security audits to identify and fix any vulnerabilities. The app’s security measures are also regularly reviewed and updated to ensure that they are up-to-date and effective.
  6. User consent: The app seeks user consent before accessing any personal information or performing any action on behalf of the user. This ensures that users have control over their data and can choose to share or withhold it as per their preference.

In conclusion, mParivahan has implemented several security measures to protect user data from potential security threats. These measures include secure login, HTTPS encryption, tokenization of sensitive data, two-factor authentication, regular security audits, and user consent. These measures ensure that users can access and manage their transport-related documents and services with confidence and without worrying about the security of their data.

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